General information only The content on this website, and within Altura Learning's courses, resources and publications, is provided for general educational and informational purposes. While our content is developed with subject matter experts and reviewed for accuracy, it is not a substitute for professional advice specific to your circumstances. Not clinical, legal or professional advice Our courses support the professional development of people working in care. They do not replace: The clinical judgement of qualified health and care professionals The policies, procedures and protocols of your employing organisation Advice from appropriately qualified medical, legal, financial or other professionals Always follow your organisation's policies and seek guidance from a qualified professional before acting on any information contained in our content. If you are concerned about the immediate health or safety of a person in your care, follow your organisation's escalation procedures or contact emergency services. Course content Demonstrations and simulated scenarios Our courses use video-based learning that may include dramatised scenarios, actors, and simulated care environments. Scenarios are illustrative and designed to support learning; they do not depict real care recipients or actual events unless expressly stated. Techniques and procedures demonstrated in our courses reflect general best practice and may differ from the specific policies, procedures or equipment used by your organisation. Where any difference exists, your organisation's current policies, procedures and manufacturer instructions take precedence. Scope of practice Clinical and care procedures are shown for educational purposes only. Completing a course does not authorise you to perform any task. You must only carry out activities that fall within your role, scope of practice, level of training and your employer's authorisation, and in accordance with the laws and professional registration requirements of your jurisdiction. Regional variation Our content is produced for learners across multiple countries. Terminology, legislation, standards and accepted practice vary between jurisdictions, and some courses are produced in region-specific versions. You are responsible for completing the version applicable to your region where one is available, and for confirming that the practices described are consistent with the legal and regulatory requirements that apply where you work. Currency of course material Course content reflects the legislation, standards and best-practice evidence current at the time of production or most recent review. Requirements in the care sector change regularly, and there may be a period between a regulatory change and the release of updated content. Check current requirements with the relevant regulator or authority in your jurisdiction. Products and equipment Any products, equipment, medications or brands that appear in our courses are shown for illustrative purposes only and do not constitute an endorsement or recommendation by Altura Learning. Always follow manufacturer instructions and your organisation's approved products and procedures. Assessments, certificates and CPD Certificates issued on course completion confirm that a learner has completed the course and any associated assessment. They do not certify workplace competency, and they are not a formal qualification unless expressly stated. Responsibility for assessing and verifying an individual's competency in the workplace rests with their employer. Where courses indicate continuing professional development (CPD) hours or points, these are indicative; learners are responsible for confirming recognition with their own professional body or registration authority. Sensitive content Some courses address topics such as abuse and neglect, end-of-life care, restrictive practices, mental health and trauma, and may include scenarios some viewers find confronting. Learner discretion is advised. If you are affected by any content, we encourage you to seek support through your organisation or an appropriate support service. Regulatory compliance Altura Learning content is designed to support workforce capability and align with relevant standards and regulatory frameworks in the regions we serve. However, completion of our courses does not, of itself, guarantee that an individual or organisation meets its legal, regulatory or accreditation obligations. Responsibility for compliance with the laws, standards and regulatory requirements applicable in your jurisdiction remains with you and your organisation. Third-party content and links This website and our courses may include links to third-party websites, tools or resources. These are provided for convenience only. Altura Learning does not control, endorse or accept responsibility for the content, accuracy or availability of third-party materials. No warranties To the extent permitted by law, this website and its content are provided "as is" and "as available". We do not warrant that the website will be uninterrupted, error-free or free from viruses or other harmful components. Limitation of liability To the maximum extent permitted by applicable law, Altura Learning, its related bodies corporate, and their officers, employees and agents exclude all liability for any loss or damage (including indirect or consequential loss) arising from your use of, or reliance on, this website or its content. Nothing in this disclaimer excludes, restricts or modifies any consumer rights or guarantees that cannot lawfully be excluded, including under the Australian Consumer Law, the UK Consumer Rights Act 2015, or equivalent legislation in other jurisdictions in which we operate. Intellectual property All content on this website, including text, video, graphics, logos and course materials, is owned by or licensed to Altura Learning and is protected by copyright and other intellectual property laws. You may not reproduce, distribute or adapt our content without prior written permission, except as permitted under your subscription agreement or applicable law. Changes to this disclaimer We may update this disclaimer from time to time. Any changes will be published on this page with a revised "last updated" date. Contact If you have questions about this disclaimer, contact us at info@alturalearning.com or via https://www.alturalearning.com/help-centre