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Confidentiality & Information Handling

Course Description

All social care services are required to have robust confidentiality and information handling processes. This course explains the importance of maintaining confidentiality and the principles of information handling.

Learning Outcomes

- Define confidentiality and the key principles of effective information handling in relation to legislative requirements - Recognise the types of confidential information that may be encountered within care organisations. - Explain the strategies and policies care providers should have in place to protect privacy and confidentiality. - Describe potential breaches of confidentiality and outline responsibilities when a breach has occurred"

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