Supported Decision-Making

Supported decision-making is a person-centred approach that enables older people to make informed choices about their care, lifestyle, and daily activities, even when they may have cognitive impairment, complex health needs, or communication difficulties. Instead of making decisions on behalf of the resident, care workers provide guidance, information, and support so that the resident’s values, preferences, and goals remain central. This approach empowers older people to retain autonomy, dignity, and control over their own lives, fostering confidence and engagement in their care.

In aged care, supported decision-making is critical because it promotes resident safety, wellbeing, and quality of life while ensuring care aligns with legal, ethical, and regulatory standards. It strengthens trust between residents, families, and staff, reduces the risk of unnecessary interventions, and ensures that care decisions are respectful, transparent, and culturally safe. By prioritising supported decision-making, aged care services uphold human rights, encourage independence, and reinforce person-centred care as the foundation of high-quality aged care practice.