Course Description
This course describes how to recognise conflict, how to deal with it on a 1:1 basis and when to escalate the issue.
Learning Outcomes
* Define conflict and examine why it occurs.
* Recognise how to deal with conflict on a 1:1 basis.
* Identify when to escalate conflict issues.
Course Code:
AOC17039RNZCourse Availability:
Available NowTopics:
HR ManagementLibrary:
Residential CareCollection:
People Management![altura-learning-logo-main altura learning logo](https://www.alturalearning.co.nz/wp-content/uploads/2020/10/altura-learning-logo-main.png)