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Culturally Inclusive Care

May 4, 2021 |

Topic: Individual Wellbeing Rights & Responsibilities

Every individual you interact with has their own unique set of values, beliefs and traditions, shaped by their cultural and life experiences. 

Unfortunately, it is well evidenced that individuals from Culturally and Linguistically Diverse (CALD) backgrounds face challenges that can impact their access to appropriate healthcare, support and services. They may have also experienced race, gender and cultural discrimination, been a refuge or lived through a war, unemployment, poverty or homelessness.

People who work in aged or social care, should provide care and services respectfully, incorporating the persons’ rights which includes cultural safety. This includes fostering practical strategies that enables the provision of culturally inclusive care that meets the unique needs of every individual. 

Our new course – Culturally Inclusive Care, provides an indepth look at challenges faced by individuals from CALD backgrounds, from an individual’s past trauma to systemic barriers. We present how to recognise the needs of individuals and the importance of not making assumptions or stereotyping. Finally we explore practical strategies that help to remove barriers to care whilst also building a self awareness of culture, attitudes, values and beliefs and how they may influence care delivery.

We would like to thank the care homes that were kind enough to allow us to film their residents and staff, and showcase their outstanding practices regarding culturally inclusive care. 

The course will be added to the Residential Care library on the 12/05/2021 and is a developing course on the Altura Learning, Learning Pathway, so it’s perfect for all nursing and care staff who work in care homes.

As usual, the course is supported by our suite of learning resources which includes our Quick Reference Guide and Infographic which are terrific tools to support quick refreshers of the content, micro-learning or tool box talks. 


  • Older people from CALD backgrounds may have a history of race, gender and cultural discrimination.
  • Elder abuse is also a complex and often unseen harm, for older CALD people.
  • The healthcare system has not been built to accommodate individuals with diverse life experiences or needs.
  • Did you know that your own culture, attitudes, values and beliefs can affect the way you deliver care and support to older people?
  • Culturally inclusive care includes everything from communication and spiritual support to how food and nutrition is provided in the care home.

cultural diversity in care
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